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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathon Much

Jonathon Much

September 29, 2024

5  out of  5
rating by Jonathon Much
"Always a lovely experience - Sam has been invaluable in helping me organize managing risk in this area of my life. Highly recommended."
We responded:
"Thank you so much for the five-star review, Jonathon! It is wonderful to hear that Sam was able to address your insurance needs and help manage your risks. We appreciate your business and your loyalty to State Farm and our office. Best, Jessica Rhee, Agent State Farm Jessica Rhee Insurance Agency www.myagentjess.com "
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Paula Farina

June 5, 2024

5  out of  5
rating by Paula Farina
"Getting a quote and startting the homeowner policy was seamless. Great experience!"
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C H

May 8, 2024

5  out of  5
rating by C H
"Typically I don’t pay too much mind to where I’m getting my insurance and don’t leave reviews for my agency, but it has been a great experience getting coverage through Jessica Rhee’s office. Robert is very helpful and great to work with."
We responded:
"Thank you so much for the five-star review! We are happy that Robert was able to help you with your insurance needs. "
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Darell Tobias

January 24, 2024

5  out of  5
rating by Darell Tobias
"I highly recommend this State Farm branch. Jessica Rhee's team is not only friendly but also highly skilled. I was completely impressed with their professionalism and customer service."
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Melanie

January 10, 2024

1  out of  5
rating by Melanie
"Jessica was very scammy and sketchy, the phone call wasn't recored she collected all my information then told me she will call me back I ask to just hold she didn’t allow me to wait on hold.all I wanted was a quote."
We responded:
"Thank you for your feedback. We apologize that you didn't have the option to hold. We wanted to respect your time and offer adequate attention to the accuracy of your quote. After further correspondence, we were able to meet your insurance needs and get a policy started for you. Please contact our office directly with further questions and concerns. "
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Laura Piwinski

October 12, 2023

5  out of  5
rating by Laura Piwinski
"I've been with State Farm for my condo policy for a while now, always receiving top-notch service. Recently, when purchasing a new car amid supply chain complications, Robert, working closely with Jessica Rhee, showcased unparalleled dedication. Despite the car's weekend arrival at the dealership, Robert worked over his days off to set up my policy promptly, ensuring everything was in order for a hassle-free pickup. Not only did Robert share the insurance details with my car dealer to streamline the process, but he also ensured I had the right coverage. Additionally, he secured a bundle discount with my existing condo policy. The exceptional service and commitment from both Robert and Jessica come highly recommended for anyone seeking peace of mind with their insurance needs."
We responded:
"Thank you for taking the time out of your day writing this detailed review Laura! Our office is more than happy to assist you in any future Insurance needs. Jessica Rhee, Agent https://myagentjess.com"
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Pam Meckley

October 5, 2023

5  out of  5
rating by Pam Meckley
"Jessica has helped us with insurance for auto, homeowners and more since we moved back to IL five years ago. She is very knowledgeable and responsive. And Robert recently provided guidance on a new auto policy issue that we had. Highly recommend Jessica and her team for all your insurance needs!"
We responded:
"Hello Pam, our office appreciates the descript review and are even more happy to hear about another positive experience from working with our offices, enjoy the weekend! Jessica Rhee, Agent https://myagentjess.com"
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Anika Steppe

September 24, 2023

5  out of  5
rating by Anika Steppe
"Such a pleasure working with Evan, he was very quick to respond and happy to answer my many questions. Made the process smooth and transparent."
We responded:
"Thanks for the review Anika! Evan and the rest of the team work hard to keep our policy holders informed and delighted. Jessica Rhee, Agent https://myagentjess.com"
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Yasmeen Merchant

September 21, 2023

5  out of  5
rating by Yasmeen Merchant
"Jessica and her staff are very professional and accommodating"
We responded:
"Our agency is always delighted to make sure our office is as welcoming and Concise as possible. Thank you for the review Yasmeen! Jessica Rhee, Agent https://myagentjess.com"
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Celeste Goering

September 5, 2023

5  out of  5
rating by Celeste Goering
"I highly recommend Jessica and her team for assistance with insurance coverage. I reached out and received timely follow up, and the process was quick and easy."
We responded:
"We appreciate the high praise Celeste, it is our mission to make the insurance process as simple as possible for our policy holders. Jessica Rhee, Agent https://myagentjess.com"
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Brian Mamassian

August 29, 2023

4  out of  5
rating by Brian Mamassian
"Customer service is usually pretty good. I was surprised that rates went up so much this year despite having zero claims on my policies."
We responded:
"Thank you for your valuable feedback, Brian, we do our best to provide the best service possible at our agency! Jessica Rhee, Agent https://myagentjess.com "
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Laura Dauley

August 24, 2023

5  out of  5
rating by Laura Dauley
"I have trusted Laura M. with all my insurance needs for a LONG time and would never go anywhere else! She is truly always there when I need her!"
We responded:
"Laura, we work hard to provide the best service possible, and our office manager Laura is a prime example of that dedication. We are delighted to hear your satisfaction with our agency. Jessica Rhee, Agent https://myagentjess.com"
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Daniel Furry

August 18, 2023

5  out of  5
rating by Daniel Furry
"Evan has been very helpful for all my needs."
We responded:
"Hello Daniel, thank you for entrusting our Agency to service your policies! Jessica Rhee, Agent https://myagentjess.com"
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Daniel Scott Parker

August 9, 2023

5  out of  5
rating by Daniel Scott Parker
"Jessica was extremely helpful."
We responded:
"Daniel, I appreciate the five star review. It was a pleasure working with you. Jessica Rhee, Agent https://myagentjess.com/"
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Jen 77

July 31, 2023

5  out of  5
rating by Jen 77
"Robert Pauly from Jessica’s office was so helpful to me and explained so many things to me that other insurance offices were not. He uses clear communication and has empathy for the customer and respected me as a solo female homeowner."
We responded:
"We are delighted to hear about your positive experience, Jennifer. Our Agency looks forward to working with you further! Jessica Rhee, Agent. https://myagentjess.com"
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Fulbright L.

July 27, 2023

5  out of  5
rating by Fulbright L.
"I recently worked with Evan to update my renters insurance. He was a pleasure to work with and was extremely fast. I strongly recommend working with this team."
We responded:
"Thank you Lawrend, we love hearing our policyholders experience with our agency. Our business grows off of recommendations like yours! Jessica Rhee, Agent https;//myagentjess.com"
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Theo Bielowicz

July 26, 2023

5  out of  5
rating by Theo Bielowicz
"This State Farm branch is one of the best insurance agencies that I have experienced. Attentive to detail, quick to get you the support that you need and available when needed. Jessica and her team come highly recommended!"
We responded:
"Thank you for your tenured loyalty to our office and State Farm. We appreciate the five star review and look forward to servicing your insurance policies in the foreseeable future. Jessica Rhee https://myagentjess.com/ "
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Benjamin Lim

March 19, 2023

5  out of  5
rating by Benjamin Lim
"Jessica Rhee was extremely helpful. She made purchasing insurance very easy, stress free, and ensured I had a good deal. I had a great experience and highly recommend."
We responded:
"This is a long overdue thank you for your five star review and very kind comments. I am so happy you chose to work with our agency for your auto and home insurance. Best, Jessica Rhee https://myagentjess.com/ "
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Lea Salvatore

March 17, 2023

5  out of  5
rating by Lea Salvatore
"Have worked with this team a few times. They always give the best rates, fast and friendly service, and attention to detail. Most recently moved my policies over to a new address. Laura was so helpful and got everything done super fast! Can’t recommend enough."
We responded:
"I truly appreciate the five star review (though it is a few months overdue). Laura has been with my agency from the beginning and is a valued member of our operation. Jessica Rhee https://myagentjess.com/ "
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Ray K

February 14, 2023

5  out of  5
rating by Ray K
"Aaron Gamalinda was with me every step of the way from when I opened my account for homeowner’s insurance. He never tried to oversell my anything and was always honest about what he recommended and what I did not need. As I made modifications over the years, I always contacted Aaron first, and he would respond the same-day. Jessica Rhee was also very helpful on days when Aaron was unavailable. Very happy with my years of service with State Farm, especially because of Aaron. Highly recommend!"
We responded:
"My office appreciates the five star review. It is so great to hear that Aaron was able to have an open conversation about your home insurance to make sure you understood the policy and that you were properly insured. Thank you for the years you have been insured with State Farm! Jessica Rhee, Agent https://myagentjess.com/"
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John Deuber

February 7, 2023

5  out of  5
rating by John Deuber
"Work with Laura on transferring insurance from Ohio to Illinois. She was great! Very communicative and took care of the process from start to finish which took less than the afternoon to complete. Truly appreciate her professionalism."
We responded:
"We appreciate your five star review. With the move to Illinois for your auto insurance, it is great to hear that Laura made that transition easy for you. Thank you so much for your kind words. Jessica Rhee, Agent https://myagentjess.com/ "
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David Pfeifer

February 2, 2023

5  out of  5
rating by David Pfeifer
"Aaron is an absolute legend - knowledgeable and very understanding that some folks don’t deal with home insurance every day. He walked me through the entire quote to explain the details and answered every question I had."
We responded:
"Thank you so much for the five star review, David. I'm so glad to hear that Aaron was able to help you out with your home insurance. We appreciate great customers like you. Jessica Rhee, Agent https://myagentjess.com/"
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Christian Horn

April 1, 2021

5  out of  5
rating by Christian Horn
"Timely and quality service. Impressed with Jessica and Aaron on her team."
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Matthew Ryan

March 22, 2021

5  out of  5
rating by Matthew Ryan
"Aaron was able to quickly put together a very reasonable homeowners' policy for an upcoming home purchase. Aaron was proactive in coordinating with my mortgage bank to ensure everything was in order, which allowed for a very efficient and worry-free process."